The error can occur on any Android version including Lollipop, Marshmallow, Nougat, and even the latest Android Oreo. Now, if you've rooted your device, then we recommend to in your system directory. I replied to the email the google tech sent me with this information, and i assume he forwarded it to the devs. Solution Try deleting the cache of the Google Play Store application. Solution In Settings, find Apps or Application manager , then swipe to All. Step 3 — Now, go to Play store and try to connect again. Clearing the cache and data for the Play Store will fix many common problems.
It would be better if you set it according to internet time. Android is the most popular and used operating system for smartphones in the world. Do keep in mind that this will not work on Amazon Kindle Fire devices. Google Play Store Error 927 This is a Google Play Store error that appears when trying to download or update an app, but this particular code occurs only when the Play Store is caught out in the middle of an update of its own. Solution You need a root manager to solve this one. This error usually appears on Android devices rooted with the custom room. Now install the updated version of the Google Play service.
Else, deselect the tick beside that option and select the date and time manually. You can try to clear both cache and data of Google Play Services. You simply need to try our fixes to put it back on. Reconnecting the Google account Sometimes it may happen that removing and reconnecting of your Google account may solve the Play Store not working issue. Google Play — Error retrieving information from server Problem This error message often appears when updating or downloading an app. After that the Google app installed just fine and I have the search bar widget back again! If not,update them by downloading respective apks. It will have to sign in and pick up all the data again next time you access the Google Play Store.
Make sure you back everything up before performing a factory reset. We are going to discuss on Play Store problems of the app for not working solved properly. Do you have any other advice to get the Google Play Store working again? If enough people are claiming similar problems, it could be a temporary server issue that will fix itself with just a little patience. Until then, rooted users should be able to enjoy the solution. Perform a factory data reset on your smartphone If you're still facing problems after having tried all of the above, then you may have little choice but to do a factory reset.
If the problem persists, you probably have your app on an external card to transfer it to the internal memory. You can even in the Play Store of another country. Method 2: Try to download the app using the Wi-Fi network. Clear Google Service Framework Cache Besides Google Play store, this is important to keep healthy the Google Service Framework as well. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. By wiping the Google Play Store cache your Google Play Store may work again on your Android device. Oh and also try it from a different device with the account you're trying to access google play now, and if it works on a different device, your current device may not be in perfect conditions anymore.
Tap on Clear data and then Force stop. Step 3 — Now you can be able to uninstall Google play service by going into application manager. If you are not aware of it, Google Services Framework is a system app which stores information and ensures that your phone is synced with the Google servers for regular exchange of data. Now, make sure the Back up my data slider is on. If you have more than one account, remove them all.
Make sure that your date and time settings are correct and that your Internet connection is working properly. After this, your files, settings, accounts, databases and other information will be erased and it will have to sign in and pick up all the data again next time you access the Google Play Store. Solution Generally, there isn't anything you need to do on your side, since this error will solve itself after a few hours. Followed those steps and it still didn't work. The bad news is that there are no solutions at the moment. Google Play - Error 413 Problem Downloading applications or updates is impossible.
If it still does not work, go back into Manage Apps and uninstall the updates for Play Store. Second, you must download and. Method 1: You can restart your device to free up the memory. This usually happens when two Google accounts are used to buy applications on one device. From there find Downloads or Download manager and hit this. Then, you'll want to make sure that Google Play itself is up to date and clean. You may in that case have to install the google play framework apk and the google play apk.