We apologize for any inconvenience this has caused customers. There are two different ways for that. The program covers affected iPhone 6s batteries for 3 years after the first retail sale of the unit. The affected devices were manufactured between September and October of last year, according to Apple. All models of iPhone are displayed there.
We encourage any customer who experiences an issue with an Apple product to visit an Apple Store or an Apple Authorized Service Provider, or to contact Apple Support. The tool may not resolve all of Apple's iPhone battery problems. This may cost more money than other shops that can fix your screen, so you may want to shop around and get those fixed before you take the iPhone 6S to Apple. . This subreddit is not affiliated with Apple. It began exhibiting this issue a couple of months ago, literally just after the warranty expired.
I was losing my mind how she was pretending that nothing was wrong with having your phone battery shuts off in the middle of the cycle. The Marvell earnings news pushed its stock higher in extended trading. The original story follows below. To minimize in-store repairs, Apple normally just swaps out phones for any hardware issues. Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down.
Select 'edit' under 'show my flair on this subreddit' in the sidebar. The first thing you need to do is get your serial number. Devices that fall into the eligible manufacturing date will be able to receive a new battery from Apple at no charge should they exhibit the unexpected shutdown issue. You can find it in a couple places: the back of the device, Settings, in iTunes or on the original packaging. The string of letters and numbers listed in the right column is your serial number. Please try again in a few minutes.
Here are the six ways to find that iPhone serial number. Both phones were day one deliveries, so early production models. And for that reason I chose not to pay. You should also check your iPhone 6S for damage to the body or screen. Battery service at the reduced fee may be limited to one repair per iPhone. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums.
The problem mostly affects iPhone 6s units made between September 2015 and October 2015. To bring you the best content on our sites and applications, Meredith partners with third party advertisers to serve digital ads, including personalized digital ads. And I had to use my device with this issue almost a year now. Apple is offering the iPhone 6S replacement service worldwide, so no matter where you are, if your iPhone 6S battery is faulty you can get it replaced for free. Finding your iPhone serial number is easy. What if your iPhone 6S isn't covered? I recommend a program called CoconutBattery for Mac or iBackupBot Windows.
This process is helpful when you have lost the device and want to know the details to get the phone back. It has admitted that some iPhone 6s models have a faulty battery, which can cause them to shut down abruptly. Issue was persistent and had to take it to Apple Store several other times. You should also turn off Find my iPhone and erase data and settings. To avoid personalized advertising based on your mobile app activity, you can install the. We also want our customers to know that an iPhone is actually designed to shut down automatically under certain conditions, such as extremely cold temperature.
I have two in the family, orignal 6, that exhibit the exact same behavior they are replacing these batteries for. Long story short, I hate the Apple Customer service lately. The author is a Forbes contributor. Welcome to , an unofficial space to discuss Apple's iPhone products. These carry out a 'battery poll' which gives you in depth information such as cycle count and the current capacity etc, something I've found extremely useful before getting a new battery! Apple issued a statement with additional details on what caused the issue : A Message from Apple about iPhone and Unexpected Shutdowns We care deeply about our customers and take seriously concerns they have about their Apple products. To turn off Find my iPhone open up Settings on your iPhone 6S and go to iCloud.
Apple store staff will, however, only offer the repair to those that specifically report unexpected shutdown issues. Your iPhone will be examined prior to any service to verify that it is eligible for this program and in working order. Providing promo codes is great, it will certainly help your shameless self-promotion karma. Because I was positive that there was an issue with the phone, and the Genius! As we , a growing number of owners have been complaining about phones that shut down unexpectedly, regardless of the power readings on the battery indicator. Anyone who has already paid for a replacement is also able to contact Apple for a refund. This is good news for owners who have found that their device is shutting down without warning.
Update 2, Dec 2, 2016: A full statement from Apple after the original story below. If you're interested in Bombardier Inc. The tool may not resolve all of Apple's iPhone battery problems. This is a very rare case when a user forgets his own number and keeps on searching for it desperately. Investor's Business Daily Okta earnings and revenue for the first quarter beat analyst estimates, while company guidance also was ahead of Wall Street targets.