They can claim all the security in the world, but the fact is that their cloud is very opaque and you have no idea who has access to the servers and personal data within the company, nor the auditing they perform on their network security. I will likely continue to use it until it stops working. The latest version of Neat for Mac drivers appears to resolve the underlying Mac Image Capture issue and allows. If they do not then locate the application and drag it to the Trash and empty the Trash. I will be completely getting away from Neat! Now I find myself avoiding it and letting documents pile up.
Feb 2, 2017 Make sure your Neat scanner is disconnected before installing Neat software. I scanned them to the Neat Cloud software and could then download them and drag them into a spreadsheet not Neat. I tried to add two new credit cards. Once they decided to pursue the business market dropped their personal users, who had helped make the product popular in the first place. The many things that made Neat great are totally missing.
NeatDesk for Mac is the high speed scanner and software combination that will help you clean off your desk and organize all your important information on the Mac. There may be a message advising of a problem. This was after several emails where they said they were having problems with employees being accurate. Please leave a note in the comments and share your experience. I am still able to scan to Neat, without a Cloud subscription. After a two year experiment with ShoeBoxed and much frustration and forever lost receipts I came upon the NeatWorks software. The categories and accounts fields have many defaults I will never use and that I cannot remove or edit.
The cloud is very slow, some images do not show up. Personally, I think that corrupting our databases and forcing us to switch over has been part of the game plan. The only receipts I can use the Neat machine for is by importing receipts already in pdf, jpg…. If you have the Legacy software, then you can recover a corrupt database. Then would then separate the pages and then I could combine the pages that I wanted.
No pickups are made on Saturdays and Sundays and process following Monday. The Neat Company provides cloud based software for Small Businesses that automates bookkeeping processes such as expense and spend management, freeing up business owners to. This is a company that took a very good software idea and trashed it with on-line for greed. I have just spent over an hour scanning a handful of receipts and two statements. It took me a few weeks of experimenting before I was convinced that EagleFiler was a better solution for me than Evernote. How do I know what they do with my financial information? I am looking for a change as I keep all receipts in digital format with Neat.
With our patented NeatWorks for Mac software, NeatReceipts actually identifies and extracts the important information from your paper — then automatically organizes it in a digital filing cabinet. I find it works fine for me for must basic accounting and taking care of personal finances. I backup to an external usb drive. Should I have to re-create all this stuff due to their crashes? I am so angry at the moment I do not appreciate having to subscribe to a cloud option or even a software subscription to operate something that I had purchased that did not have to have these features to operate! If you choose anything else there is a good likelihood Quicken will crash. Do they even care about all the complaints being made? So it meant that if you only wanted to let them do the scanning then remove all your stuff and store it locally — you had to do it record by record.
It took me about a week of tinkering with Hazel rules, but I was able to export all my files, rename them automatically, and import them into a parallel file structure that mimicked the folders I had set up previously in NeatWorks. I tried Paperless but it did not have a decent means of categorizing things. Unfortunately my subscription was cut off before all the exports were done — my fault on that one — I thought all were exported. To uninstall, first check with the developers to see if they have any instructions for uninstalling. I would be happy to have the Neat Desktop software I know and love for an annual fee, with cloud storage as a paid option. I always used to recommend Neat Desk. I predict Neat will go the way of Palm and shortly cease to exist.
I am amazed at how fast it is and look forward to getting a lot of stuff scanned. This is complete nonsense that we should have to pay for a subscription. Right now, I have cobbled together a way of working that is working pretty well though constantly undergoing minor changes. After I do that it continues to prompt for an update. Neat Receipts became ransomware in my mind at that point.
This is not your fault, it is the fault of a company that has not a clue what they have done. I did discover that the old Windows desktop software still works, and it syncs to the cloud, which has helped me maintain my sanity. They have been trying to fix my issue with sync for 3! I finally found my group of Neat Receipts jumpers. You need to know how to get them out if you ever need to, and it will probably be annoying. Then the executives noticed the valuations of other companies that were offering pay as you go or Software as a service SaaS model. I think it really sucks that they will no longer be supporting the scanner… I did not use it for receipts very often found a month-and-a-half ago I had to skin a 2468 page document….